I need help
Let’s find a safe starting point.
Use the public navigator without sharing personal information, or submit an account-free private minimum-data request for human triage. Submission does not guarantee assistance or replace official services.
Phase 3 care pathway
Simple for the person. Responsible behind the screen.
Controlled intake now moves through consent, minimum-data review, human triage and an accountable status history. Explainable CareMatch suggestions may identify a pathway, but people approve every introduction.
- 01
Describe the need
Accessible input, voice and language support—collecting only what the task requires.
- 02
Set privacy controls
Understand who may see the request and why before information is shared.
- 03
Triage & verify
Urgency, eligibility and safeguarding checks proportional to potential harm.
- 04
Connect & follow up
Referral, resource, sponsor or delivery with outcome and complaint pathways.