Minimum information
Do not ask for an identifiable child story, medical record, exact home location or abuse detail unless a defined protected process requires it.
Safeguarding centre
Care must never create a second risk.
MamboCare separates urgent official reporting, protected human review and ordinary platform support. A website form is never a substitute for emergency or statutory services.
Operational rules
Safety before matching, storytelling or speed.
Human escalation
Safeguarding concerns move to trained, authorized people—not an automated eligibility or fraud decision.
Controlled contact
Volunteers and donors do not receive direct beneficiary access. Roles, supervision and communication boundaries come first.
Country hand-off
Every country must map official emergency, child protection, law-enforcement and specialist referral pathways.
India · immediate safety
Use official services when a child or person is at immediate risk.
MamboCare is not an emergency dispatch, statutory reporting or child-protection authority.
Emergency Response Support SystemCall 112
For immediate danger or emergency response in India.
Government Child HelplineCall 109824×7 child-help pathway integrated with ERSS 112.
Official informationChild Helpline ↗Government of India service description and resources.
Official legal sourcePOCSO Act ↗India Code record for child sexual-offence protection and reporting provisions.
Platform boundary
No public case exposure.
- No identifiable child appeals or public case feeds
- No unrestricted safeguarding notes in volunteer workspaces
- No AI-only decision to deny, close or downgrade a safety concern
- No assumption that one country policy applies everywhere